Configured keyword automation
When a comment matches a trigger word in a campaign, dminsecond follows the public reply and direct-message actions you configured for that campaign.
Pair campaign keyword rules with optional intent-aware assistance. You decide whether AI is enabled and configure the responses and links your campaigns can use.
When a comment matches a trigger word in a campaign, dminsecond follows the public reply and direct-message actions you configured for that campaign.
If you enable AI assistance, the agent can assess the language and apparent intent of comments that do not match configured keywords. For a genuine product inquiry, it can use the response and destination you supplied. It may respond to appropriate appreciation or feedback within its permitted behavior, and can refrain from replying to unsuitable or negative comments.