Frequently asked questions
Find answers about account eligibility, campaign setup, messaging, and using dminsecond.
FAQ
Frequently Asked Questions
Questions before you get started? Here's what you need to know before using dminsecond.
When enabled for a campaign, the AI Agent can assess the language and apparent intent of comments that do not match configured keywords. It follows your configured responses and safeguards; it does not invent offers or links. You can leave it disabled, or pause or delete the campaign.
Keyword automation follows the trigger words and reply actions you set. If enabled, the AI Agent can also assess a comment's apparent intent when no configured keyword matches. AI assistance is optional.
It is designed to assess comments across languages, but interpretation depends on the comment and context and is not guaranteed to be perfect for every language or message.
You configure the public reply, direct message and any product or WhatsApp link. The campaign uses those settings and remains subject to Instagram's eligibility requirements and messaging limits.
Yes. You can pause or delete campaigns. If you enable AI assistance, it can also refrain from responding when a comment is unsuitable for automated engagement.
Instagram automation requires an eligible Professional (Business or Creator) account connected through Meta. Eligibility and supported actions are subject to current platform requirements.
Basic is free with limitations. Pro is ₹299/month for up to two Instagram accounts, and Business is ₹1,999/month for multiple accounts. Eligible business users can access Pro free for the first 30 days. See the pricing page for the current plan overview.